Support
Tell us your phone model, what you were doing, and what happened. A screenshot helps.
Signing in
Sign in with Apple, Google, or email. If you already have an account, tap Sign in. Get started creates a new account. Let’s Be Social is for adults 18 and older.
Connect isn’t finding anyone
- Connect only works face to face. Both people need the app open and need to be within a few feet of each other.
- Allow Bluetooth and Location for Let’s Be Social in Settings. They confirm the other person is right here; your precise location is never shown to anyone.
- Make sure discoverability is on in Account, and that you’ve picked at least one interest to share.
- If it still doesn’t work, close and reopen the app on both phones.
Safety
If someone makes you uncomfortable, report them from the connection screen. You can also turn off discoverability in Account at any time so nearby people can’t see you. If you’re in danger, call 911.
Payments
Joining events is free, and so is hosting one for up to 50 people. Hosting a larger event is paid through Stripe, and the price is shown before you publish. For a billing question or a refund request, email us with the email address on your account and the date of the charge.
Deleting your account
Open Account → Delete account. That removes your profile, photos, and data. If you can’t get into the app, email us from the address on your account and we’ll delete it for you. See our Privacy Policy for details.